--- title: 💳 Taking Payment from Direct Orders description: This guide explains how to take payment for Direct Orders directly from Connect using the new Take Payment flow. --- [Skip to content](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#main-content) [More support](https://info.rideto.com/knowledge/kb-tickets/new?hsLang=en) ![ChatGPT Image Jul 14, 2025, 03\_46\_31 PM.png\]](https://info.rideto.com/hs-fs/hubfs/ChatGPT%20Image%20Jul%2014%2c%202025%2c%2003_46_31%20PM.png?width=50&height=50&name=ChatGPT%20Image%20Jul%2014%2c%202025%2c%2003_46_31%20PM.png) Open main navigation Close main navigation - [More support](https://info.rideto.com/knowledge/kb-tickets/new) - [Book 1:1 Setup/Help Session](https://calendar.app.google/ubu4q3PBds8Rsqx7A) [Book 1:1 Setup/Help Session](https://calendar.app.google/ubu4q3PBds8Rsqx7A) How can we help? - There are no suggestions because the search field is empty. 1. [Connect Help Center](https://info.rideto.com/knowledge?hsLang=en) 2. [Calendar & Course Management](https://info.rideto.com/knowledge/calendar-course-management?hsLang=en) # 💳 Taking Payment from Direct Orders ## This guide explains how to take payment for Direct Orders directly from Connect using the Take Payment Feature. You can now collect payment without leaving the rider profile, reducing delays, admin work, and missed payments. **Table of Contents:** [1. What Is “Direct Payment Feature”](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#whaits) [2. What Payment Methods Are Available?](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#whatpayment) [3. How Do I Take Payment on Connect?](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#paymentsoptions) 4\. [Option 1: Send Payment Link (Email)](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#paymentsoptions) [5. Option 2: Manual Card Entry](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#option2) [6. Option 3: Cash Payment](https://info.rideto.com/knowledge/-taking-payment-from-direct-orders#optio3) --- **What Is “Direct Payment Feature”** When you add a rider manually to a course, you can now take payment immediately from the customer No more: - Saving the rider, Creating invoices elsewhere - Chasing payments through different tools Everything happens in same place, easy, you get 100% of payment to your stripe account directly. --- ✅ **What Payment Methods Are Available?** When you click **Take Payment**, you’ll see **three payment options**: 📧 Send Payment Link 💳 Manual Card Entry 💵 Cash **🧭 How Do I Take Payment on Connect?** After adding a rider to the course 📍 You’ll see “Take Payment Button” in two places: 🔹 Contact Summary: A “Take Payment” link below the notes 🔹 Contact Details Page: A primary Take Payment button at the top ![](https://info.rideto.com/hs-fs/hubfs/image-png-Jan-15-2026-01-34-05-3897-PM.png?width=440&height=407&name=image-png-Jan-15-2026-01-34-05-3897-PM.png) **![](https://info.rideto.com/hs-fs/hubfs/image-png-Jan-15-2026-01-42-56-9563-PM.png?width=446&height=392&name=image-png-Jan-15-2026-01-42-56-9563-PM.png) 💳 Step 1: Open Payment Options** 1️⃣ Open the rider’s **Contact page** 2️⃣ Click **Take Payment** 3️⃣ A modal opens showing: - 📧 Send Payment Link - 💳 Manual Card Entry - 💵 Cash **📧 Option 1: Send Payment Link (Email)** Use this when you want the rider to pay online themselves. ![](https://info.rideto.com/hs-fs/hubfs/image-png-Jan-15-2026-01-43-51-6457-PM.png?width=391&height=416&name=image-png-Jan-15-2026-01-43-51-6457-PM.png) How It Works 1️⃣ Select **Send Payment Link** 2️⃣ Review the rider and course details 3️⃣ Confirm: 📧 Email address (prefilled),  💰 Amount (prefilled, editable) 4️⃣ Click **Send link** What Happens Next? ✅ A secure Stripe payment link is emailed to the rider ✅ Invoice appears in the rider’s **Invoices** section ✅ When rider pay using the link, you receive the amount to your stripe account directly.    **💳 Option 2: Manual Card Entry** Use this when taking payment **over the phone or in person**. ![](https://info.rideto.com/hs-fs/hubfs/image-png-Jan-15-2026-01-44-21-7750-PM.png?width=359&height=407&name=image-png-Jan-15-2026-01-44-21-7750-PM.png) How It Works 1️⃣ Select **Manual Card Entry** 2️⃣ Enter card details: \- Cardholder name, Card number, Expiry date, CVV 3️⃣ Confirm the amount 4️⃣ Click **Pay now** What Happens Next? ✅ Card is charged via Stripe ✅ Invoice is created and marked **Paid** ✅ Payment appears in the Invoices section, you receive the amount to your stripe account directly. **💵 Option 3: Cash Payment** Use this to record **offline payments** accurately in Connect and track your accounts. ![](https://info.rideto.com/hs-fs/hubfs/image-png-Jan-15-2026-01-44-50-5152-PM.png?width=388&height=423&name=image-png-Jan-15-2026-01-44-50-5152-PM.png) Recording Cash 1️⃣ Enter the cash amount received 2️⃣ Click **Add** Payment Status Rules - 💯 Full amount → **Paid** ➗ Partial amount → **Partially Paid** Remaining balance is calculated automatically ✅ Cash transaction is recorded ✅ Contact payment status updates - [Quick Start Guide](https://info.rideto.com/knowledge/quick-start-guide?hsLang=en) - [Calendar & Course Management](https://info.rideto.com/knowledge/calendar-course-management?hsLang=en) - [Orders](https://info.rideto.com/knowledge/orders?hsLang=en) - [Contacts](https://info.rideto.com/knowledge/contacts?hsLang=en) - [Invoice](https://info.rideto.com/knowledge/invoice?hsLang=en) - [Courses](https://info.rideto.com/knowledge/courses?hsLang=en) - [Staff Management](https://info.rideto.com/knowledge/staff-management?hsLang=en) - [DVLA Licence Check](https://info.rideto.com/knowledge/dvla-licence-check?hsLang=en) - [Disclaimer](https://info.rideto.com/knowledge/disclaimer?hsLang=en) - [CBT Certificates (New!)](https://info.rideto.com/knowledge/cbt-certificates-new?hsLang=en) - [Bikes Inventory](https://info.rideto.com/knowledge/bikes-inventory?hsLang=en) - [Communication](https://info.rideto.com/knowledge/communication?hsLang=en) - [Settings](https://info.rideto.com/knowledge/settings?hsLang=en) - [Connect Pro](https://info.rideto.com/knowledge/connect-pro?hsLang=en) - [FAQ](https://info.rideto.com/knowledge/faq?hsLang=en) - [Dashboard](https://info.rideto.com/knowledge/dashboard?hsLang=en) [![Chill listening crop-3](https://info.rideto.com/hs-fs/hubfs/ChatGPT%20Image%20Jul%2014%2c%202025%2c%2003_46_31%20PM.png?width=24&height=24&name=ChatGPT%20Image%20Jul%2014%2c%202025%2c%2003_46_31%20PM.png "Chill listening crop-3")](https://www.connectmct.com/v2/home) Connect Help Center Copyright © 2025, RideTo Ltd